Shipping Information
At Storosso, we’re pleased to offer shipping services across the European Union and the United Kingdom. Below you’ll find detailed information about our shipping destinations and costs.
European Union Countries
Standard Shipping (€20)
- Germany
- Austria
- Italy
- Belgium
- Denmark
- Estonia
- Latvia
- Lithuania
- Luxembourg
- Netherlands
- Spain
- France
- Hungary
- Bulgaria
- Greece
- Poland
- Czech Republic
- Croatia
- Slovenia
- Slovakia
Extended Shipping (€40)
- Finland
- Portugal
- Sweden
Local Shipping (€6)
- Romania
United Kingdom Shipping
England (£20)
Standard shipping to all destinations in England.
Wales & Scotland
For deliveries to Wales and Scotland, please contact us at info@storosso.com with your postal code for a shipping quote.
Important Shipping Information
- Orders placed Monday through Friday will be processed within 24 hours.
- Orders placed on weekends (Saturday and Sunday) will be processed on Monday.
- We do not deliver on Sundays.
- Standard delivery time is within 5 calendar days for EU countries and 7 days for the UK.
- All times are estimated and may vary depending on unforeseen circumstances or delivery location.
If you have any questions regarding shipping to your location or need further assistance, please contact our customer service team at info@storosso.com.
Return Policy
Products purchased from www.storosso.com can be returned within 30 working days from the date of delivery.
To process a return, the following conditions must be met:
- You must notify us in writing at info@storosso.comwith:
- The product(s) you wish to return
- The date the order was delivered
- Whether you prefer a replacement or a refund
- The product must be unused and undamaged(not worn, washed, torn, stained, or otherwise altered)
- It must be returned in its original packaging, with all labels, accessories, and original documentation, including the invoice
Storosso SRL will cover the return shipping costs. We recommend using the same courier service for consistency and faster processing.
If you do not wish to replace the product, we will refund the full order value within 30 days of receiving the return, in accordance with applicable consumer protection laws.